Refund policy

Return & Refund Policy

At Embryn, we want you to be happy with your order. If your order arrives damaged, defective, or incorrect, please contact us so we can make it right.

Damaged or Defective Items

If your item arrives damaged or has a manufacturing defect, please contact us within 30 days of delivery at wearembryn@hotmail.com.

Please include:

• Your order number
• A description of the issue
• Clear photos showing the damage or defect

After reviewing the issue, Embryn may provide a replacement or refund, depending on the situation.

If the issue is confirmed to be the result of a damaged or defective item, Embryn will cover the necessary return shipping costs.

Incorrect Items

If you receive an item that is different from what you ordered, please contact us within 30 days of delivery at wearembryn@hotmail.com.

Please include your order number and photos of the item you received. If we confirm that an incorrect item was sent, Embryn will provide the correct item at no additional charge.

Size Selection

Please carefully review the sizing information provided on each product page before placing your order. Embryn does not offer exchanges for incorrect size selections.

We will provide additional information about the fit of each product when applicable, including whether an item runs large, small, or true to size.

Returns and Refunds

Items that are not damaged, defective, or incorrectly sent are generally not eligible for a return or refund.

All approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

If you have a question about your order or believe there is an issue with your purchase, please contact us at wearembryn@hotmail.com before sending anything back. We will provide instructions for the next steps.

Contact Us

For questions about returns, refunds, damaged items, defective items, or incorrect orders, contact:

Email: wearembryn@hotmail.com